Frequently Asked Questions
How much is the diagnostic visit?
The diagnostic visit is $80. Exact pricing is confirmed before any work begins.
How do I schedule a visit?
Use the online booking form or call (510) 283-8087. We are open Sunday through Saturday, 9:00 AM to 6:00 PM.
Which areas do you serve?
We serve the cities listed on our Service Areas page, including Dublin, Pleasanton, San Ramon, Livermore, Union City, Fremont, Oakland and surrounding communities.
What information should I have ready?
Tell us the service type, symptoms or project goal, city and best contact information. Brand, model number and photos are helpful for repairs when available.
Which appliances do you repair?
We work on refrigerators, washers, dryers, ovens and ranges, dishwashers, microwaves and other household appliances.
Do you service premium appliance brands?
Yes. Our brand pages include expanded information for GE Monogram, Miele, Sub-Zero, Thermador, Viking and Wolf appliances.
Should I repair or replace an appliance?
The answer depends on the fault, appliance age, condition and parts availability. We diagnose the issue before recommending a repair path.
Do you work on tank and tankless Water Heaters?
Yes. Services include tank repair, tank installation and replacement, plus tankless installation planning.
Why is my tank Water Heater not producing hot water?
Common causes involve heating elements, ignition, controls, thermostats or fuel and electrical supply. A diagnosis identifies the actual cause.
What affects Water Heater installation cost?
Capacity, fuel type, venting, access, existing connections and the condition of the installation area can affect the scope.
Do you repair furnaces and air conditioners?
Yes. We diagnose common furnace and air-conditioning problems, including no heating or cooling, short cycling, airflow and control issues.
Do you install mini-splits?
Yes. Mini-split planning covers zone needs, indoor and outdoor unit placement, line routing, condensate and electrical requirements.
What should I check before an HVAC appointment?
Note thermostat behavior, unusual sounds, airflow changes and when the issue started. Keep equipment access clear when possible.
Do you install Level 2 EV chargers?
Yes. Planning includes charger specifications, panel capacity, parking location and a practical route for the dedicated circuit.
What is the difference between a panel upgrade and replacement?
An upgrade generally addresses added capacity or new loads. A replacement may keep similar capacity while replacing aging or damaged equipment; the correct scope depends on your panel and your plans.
Will I know the price before work starts?
Yes. The diagnostic visit is $80, and exact pricing is confirmed with you before any work begins — no surprises.
Need This Service?
Call us or book online — we'll take it from there.